+44 (0)7840 130 468 (24hrs)
Ashley James Medical
Pre-hospital Emergency Care
Safe.
Our medical staff are fully insured, enhanced vetted, and experienced frontline 999 emergency care professionals.
Effective.
We deliver bespoke, professional, high-standard clinical services with care, discretion, and exceptional care outcomes.
Well-led.
We're guided by experienced leaders, robust clinical governance, accountability, and strategic vision for excellence.
"Exceptional medical partners — Professional and seamless"
​"I recently provided the security detail for an event where Ashley James Medical provided the medical cover, and I cannot recommend them highly enough. From a logistics standpoint, they were a dream to work alongside—super professional, easy to communicate with, and completely on top of their duties. What stood out most was their patient care. I watched them interact with several individuals throughout the event, and they went above and beyond for every single one. If you need a medical team that is both clinically excellent and easy to integrate with other onsite staff, these are the people to call."
Oguz Cetin
March 2026
"I was really impressed"
​"I was really impressed with how the company created a medical plan based on the nature of the event, I know that sounds like an obvious thing, but most event medics just turn up and deal with the situation. AJM read the plan, understood the terrain, listened to my points of "concern" and came prepared. They bent over backwards to accommodate the needs of this community, charity event and their service on the day was fantastic. Since the event has finished we've received a comprehensive report and follow up call and I will be recommending AJM to all my clients."
JH Events
March 2026
Integrated Medical Risk System (IMRS)
The AJM Integrated Medical Risk System (IMRS) is our unified approach to managing medical risk across all environments from events and film productions, to close protection, touring artists, maritime, international repatriations and high-risk environments.
IMRS is built on a simple principle: Effective medical cover that starts long before the first patient and continues long after the last.
By combining expert consultancy, clinician-led delivery, and robust clinical governance, IMRS ensures that every deployment is not only responsive, but planned, structured, and defensible.
Unlike traditional provider models that focus solely on response, IMRS delivers a complete medical risk management solution, covering planning, prevention, response and post-incident review.
PUBLIC & COMMUNITY MEDICAL SERVICES
Repatriation Services
(Coming Soon)
High Dependency
(HDU) Transfers
(Coming Soon)
Patient Transport
(Coming Soon)
VIP, HNW & PRIVATE MEDICAL SERVICES
WHY CHOOSE ASHLEY JAMES MEDICAL?
Leading Clinical Governance
Our robust clinical governance framework is Pharmacist, Paramedic and Doctor led.
Bespoke Medical Assessment Plan (MAP)
We include a comprehensive Medical Assessment Plan (MAP) for every service.
Highly Experienced Medical Staff
All of our ECA's, Technicians & Paramedics are experienced 999 frontline emergency ambulance professionals.
Free Expert Consultations
Discuss your requirements with our experts, free of charge.
Bespoke Medical Risk Assessment (MRA)
We include a highly detailed Medical Risk Assessment (MRA) for every service.
SAG Liaison
We'll liaise with the local authority's Safety Advisory Group (SAG) alongside you, or on your behalf.
In Safe Hands
Our medical staff are fully insured, registered, qualified, experienced, and fully vetted - so you can be assured you're in safe hands.
Outstanding Customer Service
You can expect the most attentive level of bespoke service and the highest level of customer service standards from us.
ABOUT US
Ashley James Medical was established in 2021 as the sole trading name of Ashley James Redfern, a former 999 frontline emergency ambulance clinician providing independent professional medical services to private clients. Since incorporation, Ashley James Medical has developed into the structured medical provider you see today, delivering high-quality, professionally governed medical services across a diverse range of settings. Built on strong clinical governance, discretion, and operational reliability, we support individuals, organisations, and events where safe, responsive, and well-managed medical care is essential.
We work with a diverse client base that includes television and film productions, corporate organisations, public venues, private individuals, and high-profile clients. Regardless of scale or setting, every client receives the same commitment to professionalism, confidentiality, and clinical excellence. Where discretion is required, we operate with absolute sensitivity and respect for privacy.
Our team is made up of experienced, registered clinicians with broad backgrounds in emergency care, pre-hospital medicine, patient transport, and specialist medical support. Each clinician is carefully selected not only for their clinical competence, but also for their professionalism, communication skills, and ability to deliver calm, effective care in both routine and high-pressure environments.
Our services include medical support for:
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Patient Transport & HDU Transfers (Coming Soon)
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Repatriation Services (Coming Soon)
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Public Events & Gatherings
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Public Venues & Attractions
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Night-Time Economy (NTE)
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TV & Film Productions
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Corporate Workplaces
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Private & VIP Events
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Touring Artists & Close Protection
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Maritime, Yacht & Remote Environments
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Fully insured and operating under robust clinical governance frameworks, Ashley James Medical provides reassurance, continuity of care, and dependable medical support whenever it is needed. Our approach balances efficiency, discretion, and compassion, ensuring patient safety while supporting clients with confidence and professionalism.
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When choosing Ashley James Medical, you are selecting a trusted medical partner committed to clinical excellence, integrity, and delivering the right level of care for every situation.
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Excellence in care
At Ashley James Medical, excellence in care is at the heart of everything we do. Our team are seasoned healthcare professionals with extensive experience across hospital, pre-hospital, emergency 999, and private healthcare settings. This diverse expertise ensures that whether our clients are on a film set, at a private event, or in a VIP setting, they receive seamless, top-tier medical support.
Our team's well-rounded background means we bring the highest standards of clinical care and calm, confident expertise to every scenario, setting a benchmark for excellence in our field.
24/7, 365 Coverage
We understand that emergencies don't adhere to a schedule - which is why our medical staff work 24/7, even when our office is closed. Our clients can rely on us for immediate assistance and peace of mind, no matter the time of day or night.
Whether it's a planned or last-minute request for on-site medical coverage, call our friendly team 8am-6pm, Mon-Fri, to discuss your needs for expert, professional, and dependable care wherever and whenever it is needed.
Discrete & Professional
We deliver an unparalleled standard of service that respects our clients' need for privacy and professionalism. We specialise in serving high-profile individuals, exclusive events, and sensitive environments where maintaining a low profile is paramount. Our team is trained to operate with the utmost discretion, ensuring that every interaction is handled with care and confidentiality.
With Ashley James Medical, clients can expect a seamless blend of refined conduct and clinical excellence, ensuring that their care remains as discreet as it is exceptional.
Tailored Service
We recognise that no two clients are the same. Every production, event, or VIP engagement brings unique challenges and requirements. That's why we design bespoke medical solutions to fit seamlessly into each environment, ensuring the right level of cover without compromise.
Whether discreetly supporting a high-profile principal, safeguarding a touring artist, or providing specialist medical teams for complex productions, our services are tailored with precision, professionalism, and total discretion.
Trusted by leading TV productions, UHNW clients, and corporate entities. Due to the sensitive nature of our work, we do not disclose client identities.
MEET OUR TEAM
Ashley-James Redfern
(Dip PHEC)
Founder, CEO & Head of Service​​
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Ashley is an autonomous pre-hospital emergency and urgent care clinician with a record of outstanding clinical practice. He is qualified to a foundation degree level with a Diploma in Pre-hospital Emergency and Urgent Care, placing him at Descriptor Level 'F' within the Faculty of Pre-Hospital Care (FPHC) Pre-Hospital Emergency Medicine (PHEM) Skills Framework.
With over a decade of experience in healthcare - including many years on the frontline of the 999 ambulance services, he possesses a deep understanding of complex and challenging medical environments. He is an Associate Member of the College of Paramedics, and is registered with the Health Practice Associates Council (HPAC).
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Ashley is highly experienced in event medical cover including for high-risk sporting events, complex repatriations, secure mental health, and VIP/HNW medical support. His expertise also spans TV and film production medical, night-time economy (NTE) support, and high-dependency (HDU) transport.
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With additional qualifications in Rope Rescue, Pre-hospital Trauma Life Support, and Safe Administration of Lifesaving Medications, Ashley integrates advanced clinical skill with technical rescue knowledge. He utilised this unique background to build the robust governance and operational framework of this prestige medical provider from the ground up.
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As a passionate and intuitive leader, Ashley maintains an organisational culture rooted in transparency, pride, and high standards. He leads a specially selected management team dedicated to ensuring the safety of patients, the satisfaction of staff, and the continued success of the organisation.
Andy Powell
(DipHE MCPara)
Joint Director & Chief Operating Officer​​
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Andy is a highly experienced emergency care professional with a proven track record of leading successful private ambulance organisations. A qualified Hazardous Environment Medicine Paramedic, he is fully registered with the Health and Care Professions Council (HCPC).
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His extensive career spans military service, frontline 999 ambulance operations, and the fire service. Andy excels in hostile and remote environments, having conducted complex technical rescue missions and delivered specialist training to personnel across the organisations he has served.
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Known for his approachable and calm demeanor, Andy employs a passionate yet calculated management style. This allows for collected operational decision-making that prioritises the best interests of the organisation, its patients, and its staff.
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Working alongside the CEO and senior leadership, Andy ensures that the organisation’s operational strategies are implemented with precision. His focus remains on maintaining a safe, efficient, and well-led service that responds to challenges in a timely and professional manner.
Mary-Claire Barnaville
(BSc Hons MCPara)
Clinical & Safeguarding Lead​​
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Mary is an experienced Paramedic with a diverse background spanning frontline 999 ambulance services, complex care, domiciliary care, and UK government departments.
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As a qualified Level 5 Safeguarding Lead, Mary manages the daily clinical operations of the organisation while serving as our dedicated Safeguarding Lead. In her role as Clinical Lead Paramedic, she is responsible for the rigorous assessment of staff competencies, conducting Objective Structured Clinical Examinations (OSCEs), and overseeing Continued Professional Development (CPD).
She maintains our high standards through diligent patient care audits, clinical investigations, and the uncompromising enforcement of our clinical governance framework.
Mary is a key member of our internal Clinical Governance Team (CGT), collaborating with our Governance Compliance Pharmacist and Chief Medical Officer. Together, they oversee all clinical governance and compliance by reviewing Patient Group Directives (PGDs), investigating clinical incidents, and ensuring absolute medication and training compliance across the board.
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A friendly and approachable leader, Mary maintains an open-door policy for all staff and clients. She provides a supportive environment for discussing clinical queries or safeguarding concerns, ensuring that transparency and safety remain at the heart of our practice.
​Dr Catherine Grant
(MBChB MRCGP DFFP DRCOG DWH DipDerm)
Chief Medical Officer​​
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Dr Catherine “Kate” Grant is a highly experienced General Practitioner with over 30 years in clinical practice, delivering a diverse portfolio across primary care, urgent care, and clinical education. Since 2018, she has also worked extensively within emergency medicine, managing undifferentiated acute presentations across all age groups, and currently practices full-time within an emergency department setting.
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Her clinical approach is grounded in compassionate, patient-centred care, underpinned by evidence-based medicine and robust clinical judgement developed through decades of frontline experience. Her background spans hospital medicine, general practice, out-of-hours services, and locum roles. She also brings specialist experience in sexual health services, substance misuse (drugs and alcohol), homeless healthcare, and early cancer detection pathways.
Her postgraduate qualifications include diplomas in obstetrics and gynaecology, dermatology, reproductive healthcare, and genitourinary medicine.
In addition to her clinical work, Dr Grant has contributed to medical education and knowledge dissemination as a producer and content creator for a widely recognised international podcast in internal medicine and primary care for over nine years. She is also actively involved in research and development within medical simulation training.
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As Chief Medical Officer at Ashley James Medical, Dr Grant provides strategic clinical leadership and governance oversight. She leads the organisation’s Clinical Governance Team (CGT), with responsibility for the approval of clinical policies and procedures, and oversight of medication procurement in line with the company’s clinical governance framework.
Alex Morera
(GPhC Pharmacist)
Governance Compliance Pharmacist
Alex is a dedicated pharmacist with over a decade of experience in community pharmacy. She began her career in 2012 and worked across multiple sectors, predominantly in community pharmacy but also in warehouse vaccine distribution during the COVID-19 pandemic, developing extensive expertise in patient care and medicines management.
Her professional ethos is firmly rooted in delivering individual, patient-centred care. In her role with us as Governance Compliance Pharmacist, Alex continues to uphold this by working collaboratively alongside our Clinical Governance Team (CGT) to review and further develop our Standard Operating Procedures (SOPs), and Patient Group Directives (PGDs), ensuring safe, well-led, effective, and high-quality service delivery.
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Emma Powell
(DipHE MCPara BSc Hons)
Operations Manager & Clinical Risk Consultant​​
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Emma serves as Operations Manager and Clinical Risk Consultant at Ashley James Medical, bringing together extensive frontline clinical expertise and advanced academic knowledge in safety and risk management. A registered Paramedic with significant 999 ambulance experience, she also holds a BSc (Hons) in Safety, Health and Environmental Management, positioning her as a recognised authority in clinical risk consultancy within the pre-hospital and event medical sector.
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Acting as the critical interface between senior leadership and frontline operations, Emma ensures that the strategic directives of the leadership team and the Clinical Governance Team (CGT) are translated into safe, effective, and meticulously executed service delivery. She oversees the full spectrum of operational logistics, including detailed service planning, complex rostering, and client relationship management, ensuring consistency, reliability, and clinical excellence across all deployments.
Emma maintains comprehensive oversight of key operational assets, including vehicle fleet management, inventory control, and procurement. Her structured and systems-driven approach ensures that all clinical teams are fully equipped, compliant, and operationally ready to deliver care at the highest standard.
As the driving force behind Ashley James Medical’s Integrated Medical Risk System (IMRS), Emma leads the development and delivery of medical risk consultancy as both a standalone professional service and as part of integrated, end-to-end solutions. Under her direction, IMRS enables clients to access robust risk assessments, strategic planning, and governance support, seamlessly complemented by highly capable medical teams on the ground. This dual capability positions Ashley James Medical as a market leader in integrated medical risk management and operational delivery.
Sean Swan
(IHCD EMT)
Area Service Manager (North)​​
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Sean Swan is a highly experienced Emergency Medical Technician with a distinguished career spanning decades within the UK 999 ambulance services. Throughout his frontline service, Sean has developed extensive operational expertise in emergency response, clinical care delivery, and service coordination across high-pressure environments.
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During his tenure as a Station Officer, Sean held responsibility for the safe, efficient, and effective delivery of daily ambulance operations. This role required strong leadership, workforce management, and governance oversight, ensuring crews were operationally ready and clinical standards were consistently upheld. His experience at this level has equipped him with a deep understanding of system pressures, risk management, and the practical realities of delivering high-quality pre-hospital care.
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As Area Service Manager (North) for Ashley James Medical, Sean leads regional growth and client engagement across the North of the UK. His remit includes business development, strategic client acquisition, and relationship management, ensuring that services are aligned with client needs while maintaining the organisation’s commitment to clinical excellence and professionalism.
Sean plays a key role in expanding the company’s footprint, building trusted partnerships, and representing the Ashley James Medical brand at a senior operational level.
GOVERNANCE FRAMEWORK
Ashley James Medical has one of the most robust clinical governance frameworks within the private medical sector which is overseen by our Clinical Governance Team (CGT), comprising a Governance Compliance Pharmacist, Clinical Lead Paramedic, and Chief Medical Officer. This structure ensures that Ashley James Medical maintains the highest standards of compliance, safety, and clinical effectiveness through a continuous, organisation-wide governance cycle—driving accountability from senior leadership to frontline clinicians, and embedding feedback, audit, and learning from practice back into strategic oversight.
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Our Clinical Governance Team (CGT) is responsible for overseeing the organisation's continued review of all clinical and medication-related activities, policies and procedures, consulting on the implementation of new policies or procedures in collaboration with the Executive Leadership Team, auditing clinical outcomes, investigating any potential clinical concerns or complaints, and ensuring that the organisation's clinical governance framework as a whole is fit for purpose, and remains in-line with statutory regulation requirements.
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Individually, each member of the CGT has their own roles and responsibilities within our organisation, such as:
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Chief Medical Officer (Doctor) - is responsible for reviewing and signing-off on our medication policies, Patient Group Directives (PGDs), and acts as the organisation's authorised GMC registered prescriber for all medication acquisitions.
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Governance Compliance Pharmacist - is responsible for reviewing and consulting on all medication-related policies, procedures, and activities, including the storage and compliance of medications within the organisation.
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Clinical Lead Paramedic - is responsible for auditing all clinical staff activities and reporting, investigating any potential clinical concerns, and ensuring that clinical staff remain up-to-date with all mandatory training and supporting them in maintaining their Continued Professional Development (CPD). Our Clinical Lead Paramedic, is also our organisation's qualified Level 5 Safeguarding Lead, and as such, they are responsible for quickly and correctly actioning any potential safeguarding concerns raised by the organisation's staff, consulting our Executive Leadership Team in matters relating to safeguarding policies/procedures, and ensuring that our staff remain up-to-date with all safeguarding training.
Clinical Governance Team (CGT)
Chief Medical Officer (Doctor)
Governance Compliance Pharmacist
Clinical Lead Paramedic
Executive Leadership Team
CEO & Head of Service
Joint Director & Chief Operations Officer
Operations & Health/Safety Manager
Clinical Staff
Patients
NEWS & UPDATES
UPDATE - Friday 13th February 2026
Getting Ready For CQC With The Release Of AJM's Statutory Statement Of Purpose. . . READ MORE >
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NEWS - Tuesday 10th February 2026
AJM and APX Security Group Form Strategic Alliance to Elevate Integrated Safety and Medical Response . . . READ MORE >
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NEWS - Monday 2nd February 2026
Growing to Serve You Better: New Office, CQC Application, and Home Office Licensing Application . . . READ MORE >
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NEWS - Friday 30th January 2026
Ashley James Medical Strengthens Leadership Team with Appointment of Andy Powell . . . READ MORE >
OUR PARTNERS
We are proud to work alongside our trusted and specially selected partners, combining our expertise to provide clients with seamlessly packaged, end-to-end services.
APX Security Group delivers elite, bespoke protection designed to scale with your business. Beyond standard security, our strategic partnership allows us to provide a seamless Medical-Security Hybrid, ensuring your assets and your people are protected by professionals trained to manage both security threats and medical emergencies.
Add To Event is a UK-based online marketplace that connects people planning events (weddings, parties, corporate events) with local suppliers for services like catering, entertainment, equipment, and medical cover. It acts as a matchmaking service, allowing organisers to request quotes and suppliers to bid on jobs.
Please note: Links to external sites are provided for your convenience and may contain information beyond our control. Ashley James Medical shall not be held responsible for the content, privacy policies, or practices of any third-party websites. Users access these links at their own risk.
CONTACT US
EXPLORE MORE
ENQUIRE ONLINE
Registered Address
Ashley James Medical (PHEC) Limited
Suite 1K, Membury Business Park,
Hungerford,
Berkshire,
RG17 7TJ
Call our expert team today
T: 0330 043 0678
Email us
E: Client.Relations@ashleyjamesmedical.org.uk
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ICO Registered Number ZB978840.
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Copyright © 2026 Ashley James Medical (PHEC) Limited - All rights reserved. Registered company no. 17031911. VAT Exempt.
